Gaming is entertainment, not a burden. At app 2021, we are committed to ensuring a healthy and safe experience for every player in Bangladesh. On this page, learn how to set limits, recognize problems, and access the support you need.
Responsible gaming is not just about following rules — it is a commitment to being honest with yourself.
Set a fixed budget for yourself before you start playing and do not go beyond that limit. Only spend money that you can afford to lose without it affecting your daily life. Repeatedly increasing your budget in the hope of winning is a dangerous habit to avoid. Before each session, ask yourself — what is my limit for today? On app 2021, you can set deposit limits from your account settings, which helps you stay in control.
It's easy to lose track of time while gaming, so set a time limit for each session in advance. Playing for long stretches without a break can lead to mental fatigue and poor decisions. Take at least one break every hour — get up, drink some water, and rest your eyes. Make sure you leave enough time for family, friends, and other hobbies. Gaming should be a small part of life, not all of it.
If you find yourself unable to stop gaming, chasing losses to win back money, or neglecting family and work because of gaming — these are warning signs. Using gaming to cope with stress or sadness is an unhealthy habit. If you notice these signs, give yourself a break and talk to someone you trust. Acknowledging the problem is the first step toward a solution. Our support team is always here for you.
App 2021 strictly prohibits anyone under the age of 18 from creating an account or playing. If your device is shared with younger family members, always log out of your account and keep your password private. Parents and guardians should stay aware of their children's online activity and enable parental controls on devices when needed. Keeping minors away from gaming is not just a legal obligation — it is also a moral responsibility. If you become aware of any suspicious accounts, please contact us.
We want you to always stay in control — which is why we've put these tools directly in your hands.
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and a waiting period applies before it can be increased.
Temporarily suspend your account for a set period. Cool-off options range from 24 hours to several weeks, giving you the space to clear your head.
If you need a longer break, use the self-exclusion option. During this period, your account will be completely inactive and you will not receive any promotional communications.
Gaming is purely a form of entertainment and should never be considered a regular source of income. Placing larger bets to chase losses often leads to even greater losses. Winning and losing are both a natural part of gaming — do not place too much importance on either. Turning to gaming to solve financial problems can make your situation even more complicated. Play with a healthy mindset and treat every session as an enjoyable experience.
No matter how small the problem, reaching out for help takes courage.
The app 2021 support team is available 24/7. Reach out to us for any gaming-related concerns, to set account limits, or to request self-exclusion. Our team will listen to your concerns with complete confidentiality and help you take the right steps. We are here for you — without judgment or criticism. Email us for support: [email protected]
Gaming addiction is a recognized mental health condition, and seeking professional help for it is completely normal. In Bangladesh, there are various organizations and hospitals providing mental health services where you can get expert advice. Talk openly with the people closest to you — they are your greatest source of support. Remember, asking for help is not a sign of weakness; it is proof of courage and self-awareness. Your well-being is our highest priority.